Win777Live Casino: The Terms & Conditions

Plain-English rules for using Win777Live.

Introduction

Welcome. These are the ground rules for using Win777Live. Think of this document as the official, binding agreement between you (the “Player”) and us (the “Operator”).

By creating an account, making a deposit, claiming a bonus, or placing a wager, you confirm that you’ve read, understood, and agreed to these Terms. If you disagree with anything here, you must not use the site.

It’s a good idea to keep a copy of these Terms. We update them from time to time, so checking back periodically is recommended. Clear rules protect both of us and help ensure Win777Live remains a safe, fair, and trusted casino.

General Information

Win777Live provides online gaming and entertainment services. Your ability to use the site depends on the laws of your province or territory. It is your responsibility to ensure online gambling is permitted where you live.

When we say “you” or “Player,” we mean an individual using our services. Your “Account” is the gaming profile you create with us. “Funds” means your real-money balance, while “Bonus” refers to promotional credit or free spins, which come with their own conditions.

By playing here, you agree to these Terms, our game rules, any bonus-specific terms, and our Privacy Policy.

Eligibility & Registration

You must be 18+ to play. No exceptions. We are legally required to verify your age and identity.

We restrict access from regions where online gambling is prohibited. Using VPNs or similar tools to bypass these restrictions will result in account closure and voided winnings.

One account per person. Only one account is allowed per individual, household, IP address, and payment method. Multiple accounts lead to closure and voided winnings.

When registering, you must provide accurate legal information: full name, date of birth, and current address. We are required to perform Know Your Customer (KYC) checks. We may request ID (passport/ID card), proof of address, or proof of payment method ownership. Until verification is complete, your account or withdrawals may be temporarily restricted. Completing verification early helps avoid delays.

Account Rules

Your login details are your responsibility. Keep your password secure and never share it.

If you suspect unauthorized access, change your password immediately and contact support.

We reserve the right to suspend or close accounts that violate our rules. Fraud, chargebacks, money laundering, bonus abuse, collusion, and underage gambling are strictly prohibited. Accounts that remain inactive for an extended period may also be closed (we’ll notify you first).

Deposits & Withdrawals

We offer common payment methods suitable for Canadian players, such as debit/credit cards, bank transfers, e-wallets, and crypto options (availability varies by region). The cashier shows your current available options.

You must use a payment method registered in your own name. Using someone else’s card or wallet may lead to suspension.

Withdrawals generally follow a “closed-loop” system. This means that, whenever possible, you must withdraw to the same method you used to deposit.

We strive to process withdrawals quickly, but KYC checks, compliance controls, and payment provider processing times may create delays.

If a deposit is reversed or charged back, all related winnings may be cancelled. We may also require additional documents or source-of-funds verification to meet regulatory obligations.

Bonuses & Promotions

Bonuses are optional, and every promotion has specific terms—please read them. Key points:

• Wagering Requirements: Bonuses must be played through a certain number of times before they become withdrawable.
• Game Contribution: Slots usually contribute 100%, while table games or live casino games may contribute less or not at all.
• Maximum Bet Rules: Many bonuses restrict the maximum bet you can place while wagering.
• Expiry: Bonuses and free spins have time limits.
• No Abuse: Minimal-risk betting, multi-accounting, or attempts to exploit bonus terms will result in removal of bonuses and winnings.

Fair Play & Responsible Gaming

Cheating, using bots or scripts, manipulating software, or exploiting bugs is strictly forbidden. We actively monitor for such behaviour.

Gambling should be entertainment, not an income strategy or solution to financial issues.

We provide Responsible Gaming tools such as Deposit Limits, Loss Limits, Session Reminders, Cool-Off Periods, and Self-Exclusion. These can be accessed in your account or by contacting support.

If gambling stops being enjoyable, take a break. If you need help, Canadian support organisations are available and confidential.

Technical Use of Website

You need a stable internet connection to play. While we aim for full uptime, maintenance, updates, or third-party outages may occur. If a game disconnects, the game provider’s rules determine the outcome. Do not attempt to exploit glitches; report them to support.

Privacy & Data Protection

We collect and process your information to operate your account, fulfill legal requirements, and deliver our services. Full details are available in our Privacy Policy.

We follow Canadian privacy standards (including PIPEDA) and use SSL encryption and other security measures to keep your information protected. We do not sell your personal data.

Account Closure & Termination

You can close your account at any time by contacting support. If your reason is related to gambling behaviour, please use Self-Exclusion instead for stronger protection.

We may close accounts that violate our rules. If your account is closed due to serious breaches (fraud, cheating, false information, underage gambling), winnings may be voided.

Dispute Resolution

Have an issue? Here’s how to handle it:

Step 1: Contact our support team with as many details as possible (dates, transaction IDs, game IDs).

Step 2: If you still feel your issue wasn’t resolved fairly, you can request escalation to our internal review team. While Canada does not mandate a specific ADR system for offshore operators, we will provide fair, transparent investigation and resolution procedures.

Changes to Terms

These Terms may be updated to reflect new regulations, platform changes, or service improvements. If significant changes occur, we will notify you via email or an on-site notice.

If you continue to use the site after updates, you are considered to have accepted the new Terms. If you disagree, please stop using the platform and close your account.